Myorder arrived broken, damaged, incomplete or without packaging
As a Shopper, you can accept or reject the product, if you find the condition of item not satisfactory (broken, damaged, wrong color). Make sure you inspect your item before confirming delivery.
A Traveler will need to seek your approval to not bring the requested item/order in its original packaging, since many times the packaging material might be bulky and take up lot of the baggage space of
It should be noted that AirCarry is not responsible for any damaged item. We encourage travelers to purchase travel insurance to cover damages due to lost luggage etc.