Privacy Policy of AirCarry | AirCarry Aircarry::Home

Privacy Policy

Your Privacy is our priority. Get familiar with our Privacy-first policy.

Last Updated on 15 June, 2019

Most often when it comes to accepting terms, understanding policies particularly in the world of technology enabled services, platforms and products; Users tend to ignore stating its too long to read. Add to it, the techno-legal mumbo-jumbo that defines most of the policy literature. While we aren’t spared as well from the techno-legal mumbo-jumbo, at AirCarry, we believe privacy is everyone’s right, more so in the digital world. Hence our Privacy-first approach to policies is designed to keep your interests protected. To make it easy for you, we are presenting the key highlights of our privacy policy so that you are aware of the basic, essential and pertinent points of our policy. Please note that these key points are only provided to highlight some of the basic points of our policy; nonetheless, you are required to read and understand the entire Privacy Policy .

Key Points of our Privacy Policy

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    Data Protection

    Your Data belongs to you and hence we make sure it says extra safe. All your personal data shared with us are stored safely on the digital Cloud servers hosted by our third-party service providers such as Amazon Web Services. We do not sell your personal data to any third-party entities. Time & again, we might use this data to communicate with you on things that matter and to enhance your experience with being part of the AirCarry community.

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    Bank & Card information

    We do not store any of your credit card or debit card information anywhere in our systems at the moment. However, if you are registered as a Traveler on AirCarry platform, then your bank account details may be required to make payout for your delivery services and reimburse you for product purchases. This information is again stored in an encrypted manner and is not available to anyone in AirCarry unless they are responsible for making payouts to you.

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    Cookie Policy

    Like most websites, AirCarry uses Cookies to make using our site easier by saving User preferences. AirCarry may also use cookies to deliver content tailored to Users interests.

Please continue reading the Privacy Policy in full detail below…


This Privacy Policy is incorporated by reference into the AirCarry Terms and Conditions (the “Terms”). This Privacy Policy applies to all the Users whose Personal Information has been Processed by AirCarry ("AirCarry”) in the course of our business, mobile applications, forums, blogs, and other online or offline offerings (together called as “Services.”)

We respect User privacy and are responsible for the protection of personal data. This privacy policy describes how we collect, use, process, and disclose your information, in conjunction with your access to and use of our Services. This privacy policy applies to all websites and mobile applications that are operated by AirCarry, Inc. “AirCarry”. Each such website and mobile application is referred to in this privacy policy as a “Site”.

Please note that by using or accessing any of AirCarry Sites, User explicitly consents to the collection, storage, use and disclosure practices described in this privacy policy.

It is important that you read this privacy notice together with any other privacy policy or fair processing notice we may provide on specific occasions or when we are collecting or processing your Information so that you are fully aware of how and why we are using your personal data. This privacy policy supplements the other notices/policy and is not intended to supersede them.

  1. I. Information AirCarry Collects

    Information shall mean all the information that AirCarry may collect from Users, more specifically the following:

    1. i. “personal information” which shall mean all those information that User provides to AirCarry such as name, e-mail address, mailing address, phone number, etc. and

      ii. “aggregated information” which shall mean all those information that AirCarry collects automatically as well as from third parties including but not limited to the browser type, User IP address, frequency of visits, Site pages most frequently accessed, cookies, location and social media platforms that User has linked to the account.

    AirCarry uses Users aggregate information as an effort to improve the experience on the Sites and to communicate with Users about information that is requested. AirCarry may also use this information to achieve target specific services, to contact for troubleshooting purposes, to help develop and improve AirCarry Sites and to tailor AirCarry Sites to their interests.

    II. Information User provides to AirCarry

    1. i. Account Information

      When the User chooses to register and create account in AirCarry, he/she may be asked to provide certain personal information, such as your name, email address, mailing address, and a picture of a document such as his/her driver’s license or other form of ID.

      AirCarry may use the User’s contact information, such as his/her email address or phone number, to authenticate his/her account and keep it, to secure AirCarry services and to help prevent spam, fraud, and abuse. AirCarry also uses the contact information to personalize its services, enable certain account features and to send Users information about AirCarry services. If the User provides the phone number and email id, he/she agrees to receive text messages from AirCarry to that number.

      ii. Financial Transactions

      When User engages in any financial transaction in any of our Sites, User will be asked to provide information necessary to facilitate the transaction, such as your credit card or debit card number, telephone number, card expiration date, CVV code, bank account information including account number, account type and billing address, in order to facilitate the services. This information may be shared with third parties for the same purposes.

      iii. Interactive Forums

      Users may be allowed to post comments and other content on certain portions of AirCarry Sites, such as on a discussion board, blog or other interactive forum. This includes parts of AirCarry Sites where Users can post Travel Offer and Requests for Request Order. This will often include travel itineraries, or a listing of goods intended to be shipped. Any such information posted by a User will be considered as posted publicly with consent. Users must be mindful of the information they post and understand that once content is posted, it is viewable by other Users. AirCarry may collect any information that User posts on any of AirCarry Sites, including personal information about which may be available to all users who have access to the Site. Please keep this in mind when posting on the Sites.

      iv. Sign-Up for Emails.

      If User signs up on any of AirCarry Sites to receive email communications from AirCarry, he/she may be asked to provide AirCarry with their name or e-mail address.

      v. Contests and Other Promotions.

      AirCarry may collect information about User when he/she participate in a promotion that AirCarry sponsors, (which AirCarry may sponsor alone or co-sponsor with one or more third parties). To participate in one of our promotions, User may be asked to provide name and email address, mailing address and/or other contact information. For some promotions, AirCarry may request other information about Users as well.

      vi. Online Inquiries and Correspondence

      When User submits an inquiry or otherwise correspond through any of AirCarry Sites, User may be asked to provide their name, email address, and/or other personal information to AirCarry. This Information may be kept indefinitely by AirCarry.

    III. Automated and Third Party Collected Information

    1. i. Social Sign-In and Networking

      AirCarry Sites may incorporate functionality enabling User to sign-in using login information from a social networking platform for creating a new login account specifically for the Site. If we incorporate such functionality and User uses it to sign into any of the AirCarry Sites, Then AirCarry may collect User information from the social networking platform.

      AirCarry may receive information about Users when they choose to post or share information about AirCarry on any of these social networking platforms.

      ii. Usage Data

      To make AirCarry Site and Services more useful, the servers (which may be hosted by a third party service provider) collect information from the User , including purchasing history, pages viewed, number of bytes transferred, hyperlinks clicked, operating system, domain name, date/time of visit, Internet Protocol (IP) address including and other actions made by user on the Sites. (AirCarry uses this information to examine traffic and to view how customers use the Platform. This type of information will not allow User to be personally identified although we might be able to associate it with User account.

      iii. Location Data

      AirCarry Sites may collect information about Users location, such as the approximate location of IP address.

      iv. Online Information-Gathering Tools

      Like most websites, AirCarry uses cookies, web beacons, and other online information-gathering tools in connection with the Sites. These tools are intended to make using the Sites easier by saving User preferences. AirCarry may also use cookies to deliver content tailored to Users interests. If Users browser is set to reject cookies, or if browser notifies that Users are about to receive a cookie and decide to reject it, then Users use of the Sites may not be as efficient as it would be if the cookie were enabled.

      v. Third-Party Integrated Services.

      AirCarry may incorporate third-party ads and other third-party content on our Sites, and integrate other third-party offerings into the Sites, enabling certain such third parties to collect information about Users online activities across other websites and over time through AirCarry Sites. Any information collected through such integrated technologies is collected directly by these third parties for use by such third parties and other authorized parties, subject to the privacy policies of those parties.

    IV. How AirCarry Uses Information Collected

    1. AirCarry may use information about you collected through Sites for providing you a platform that enables you to connect with other Users.

      Without limitation, AirCarry may use such information to:

      1. i. Provide services - AirCarry uses the information to deliver services, like for identifying or enabling User to find the right Shopper/Requester.

        ii. Maintain & improve services- AirCarry uses the information to ensure services are working as intended, such as tracking outages or troubleshooting issues and to make improvements to its services.

        iii. Promotions and marketing – AirCarry uses the information to promote products, as well as the products and services of Affiliates. As a part of marketing, AirCarry may deliver email communications, newsletters, and other correspondence to the Users. AirCarry may also use the information to promote (and enable the promotion of) third-party products and services to User that AirCarry thinks they may find of interest.

        iv. Communicate with User- AirCarry uses the information it collects, like email address and phone number, to interact with Users directly. AirCarry may also use the information to communicate about contests, sweepstakes and other promotions or request User to provide feedback to AirCarry; or to respond to the inquiries and other correspondence;

    V. When Information Collected Through AirCarry Sites May Be Disclosed to Third Parties

    1. AirCarry discloses to third parties the information collected about User through any of AirCarry Sites either when AirCarry has User permission to do so; or in any of the following situations:

      1. i. AirCarry may disclose the information collected about User to third-party contractors and partners in connection with their performing services or other activities in support of the Sites and businesses.

        AirCarry does not allow third-party service providers to use the information for their own purposes and only permit them to process the information only for specified purposes assigned and in accordance with documented instructions.

        ii. AirCarry may disclose and share the results of aggregated data without any restriction or consent from the Users for direct marketing purposes. In these situations, AirCarry do not disclose to these entities any information that could be used to personally identify the User.

        iii. AirCarry may share the information collected about User to their affiliates subject to the terms of this privacy policy.

        iv. AirCarry may disclose to one or more third parties the information collected about User as part of a merger, acquisition or other sale or transfer of any of the assets or business of AirCarry and/or of any of its affiliates. Please note that the entity receiving such information in connection with one of these transactions may not comply with all of the terms of this privacy policy.

        v. In addition, AirCarry may disclose User information to third parties including but not limited to lawyers, government officials etc. if AirCarry believes in good faith that such disclosure is necessary:

        • in connection with any legal investigation.
        • to comply with relevant laws or to respond to subpoenas or warrants served on AirCarry;
        • to protect or defend the rights or property of AirCarry or users of the Services; and/or
        • to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or Terms of Use.

    VI. Security Measures

    1. Since the data AirCarry collects involves sensitive information, appropriate safeguards have been taken to secure the Information as per industry standard. As a part of this AirCarry has given User adequate privacy control regarding the information AirCarry collects, uses and stores. [It is more fully explained in the section VIII below.]

      AirCarry takes reasonable steps to store such information with the objective of protecting User information against unauthorized access. As a part of this security measure, all the personal information including financial information that AirCarry collects from the User are encrypted.

      AirCarry limits access to User Information to only those Users, employees, and other third parties who have a business need to know. Processors of User Information acting on documented instructions will only process the User Information in accordance with instructions and subject to confidentiality obligations.

      Notwithstanding the foregoing, please be aware that the Sites are operated on software, hardware and networks, any component of which may, from time to time, experience breaches of security or other problems beyond AirCarry’s control and that may compromise the security of information collected about Users.

      Please also be aware that despite best intentions and the guidelines outlined in this privacy policy, no data transmission over the Internet or via a Wi-Fi network, or any encryption method, can be guaranteed to be completely secure.

      User understands that it may be possible for third parties not under AirCarry’s control to intercept or access your personal information transmitted through any of the Sites or via email.

      Although AirCarry undertakes reasonable steps to protect the security and integrity of all information Users provide, but due to the inherent nature of the Internet, AirCarry does not guarantee that any such information will be absolutely safe from intrusion by others who do not have User authorization. Any such transmission of information about User to AirCarry is at their own risk.

    VII. Data Retention

    1. AirCarry retains User Information with explicit consent and to provide a platform that helps Users to connect with other Users. AirCarry collects data as and when Users use AirCarry services and AirCarry will retain the data for as long as necessary to fulfil the purposes for which it was obtained.

      AirCarry stores User information that is collected in digital Cloud Servers hosted by third party service providers such as Amazon Web Services. AirCarry believes that the security measures adopted by such third-party providers are up to the required standard. However, we are not responsible for any failures from such third-party vendors.

      AirCarry may retain original and updated information for reasons such as technical constraints, dispute resolution, compliance with laws, fraud prevention, troubleshooting and enforcement of terms of use and other agreements.

      To determine the appropriate retention period for personal data, AirCarry considers the amount, nature, sensitivity of the User Information, the potential risk of unauthorized use or disclosure of User Information and the purposes for which AirCarry processes the User Information.

    VIII. Privacy Control

    1. Users have choices regarding the information AirCarry collects and how it's used.

      1. i. Right to manage, review, and update information

        User may correct or update information collected about them through any of the Sites by contacting AirCarry at the email or mailing address noted at the end of this privacy policy below, or by editing information and preferences on the “My Account” page. AirCarry will use commercially reasonable efforts to update files to reflect User request as promptly as possible.

        ii. Right to remove and delete information

        Users are free to ask AirCarry to delete or remove their account and/or associated information with it from AirCarry Site, whenever they feel so. Users also have the right to ask AirCarry to delete or remove their account as such erasure is required to be in compliance with local law. However, please note that, AirCarry may not always be able to comply with User request for erasure for specific legal reasons which will be notified, if applicable, at the time of User request.

        iii. Right to Opt out

        Users are always free to opt out of AirCarry Services or third-party Services in order to stop processing User Information including name and address. To do this, visit the following webpage:

        Also, if at any time the User would like to unsubscribe from receiving future emails, AirCarry includes detailed unsubscribe instructions at the bottom of each email. However, please note that AirCarry reserves the right to refuse any request to exercise such rights to the extent permitted by applicable law.

        iv. Change how cookies collect your information

        On most web browsers, User will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when User receives a new cookie and how to turn cookies off. Please note that if you disable cookies, certain features of AirCarry Services will not be available.

    IX. Respond to Do Not Track Signals

    1. At this time, AirCarry Sites do not support “Do Not Track” preferences that may be available in browser for letting websites know that User does not want them collecting certain kinds of information. Specifically, if User turns on the Do Not Track setting on their browser, AirCarry Sites are not currently capable of following whatever Do Not Track preferences is set. For more information about Do Not Track, visit

    X. Children

    1. AirCarry Sites are not designed to appeal to persons under 18 years old AirCarry does not knowingly collect or maintain personal information from children through the Sites, except for persistent identifiers that may be collected through children’s sections of the Sites which (as permitted by applicable law) AirCarry will use solely to support the internal operations of the Sites. Any unauthorized personal information of a child has been collected, AirCarry will take appropriate steps to delete such information. If a parent or guardian discover that their child has provided any such personal information to AirCarry, then parent or guardian may contact AirCarry support team and request AirCarry to delete that information from the systems.

    XI. Privacy Policies of any Linked Websites or Other Parties

    1. This privacy policy only addresses AirCarry’s practices for the personal (and other) information that it obtains through any of the Sites. Please be aware that when User uses or access any of the Sites, they may be directed to other websites that are beyond AirCarry’s control, and AirCarry is not responsible for the privacy practices of third parties or the content of linked websites.

      AirCarry believes that the third parties collect information about User only for the purpose intended. However, AirCarry is not responsible for the privacy practices of third parties, regardless whether they are linked or otherwise connected to AirCarry Sites. We encourage Users to read the privacy policy and terms of use whenever interacting with any third-party website, app, or other offering.

    XII. Governing Law

    1. By choosing to visit any of AirCarry Sites, User agrees that any dispute over privacy or the terms contained in this privacy policy will be governed by the law of Delaware, USA, without reference to the choice of law or conflicts of law principles thereof, and will be subject to the dispute resolution clause contained in the terms of use applicable to the Site. User also agrees to abide by any limitation on damages contained in the terms of use applicable to the Site or any other agreement between User and AirCarry.

    XIII. Changes to this Privacy Policy

    1. AirCarry reserves the right to make changes to this privacy policy at any time, with any such changes to be effective prospectively. The use of User information is subject to the privacy policy and terms of use in effect at the time of collection. Please visit this page periodically to be apprised of any such changes. Users’ continued use of Sites after any modification to this privacy policy will constitute your acceptance of such modification.

    XIV. Contact Us

    1. If Users have any questions or comments regarding this privacy policy or any of the Sites, please contact by sending your request through our Support section .